Account Details
Account Details & Limits:
We offer innovative and top-of-the-line features to all of our customers.
For every account:
- We’ll keep your site protected from hacks and attacks.
- Our AI-powered Firewall protects your website from new types of attacks.
- We do at least 3 backups daily for all accounts.
- We’ll monitor for updates and keep everything running smoothly.
- We constantly monitor for server downtime.
- We’re here if anything goes wrong or if you have any questions.
- We provide a basic SSL certificate (without any per-transaction warranty).
- We include access to and configuration for Cloudflare’s Railgun service. This premium service normally costs $200/month, but we include it for our clients!
- We guarantee 99% uptime but are usually running closer to 99.99%. (You can find our SLA here.)
Our Peace of Mind and above plans include:
- Our promise to keep every website online, backed up, updated, and secure.
- At-least-monthly updates to the WordPress Core, Plugins, and Themes.
- Your very own constant monitoring page to track your website’s uptime.
- Extra Website Security including 2 Factor Authentication, Auto-blocking of most attacks, and logs of what all users are doing while on your website.
- We’ll host up to 3 websites with WordPress or HTML. WordPress websites get our PoM Updates service.
- We provide daily security, broken link, and malware scans.
- We love backups!
- Websites are backed up using at least three different backup services/types. This is to ensure that your website is backed up and protected.
- PoM sites are backed up at least 4 times a day.
- We can speed up your website by using a Content Delivery Network (CDN) by request at no additional cost. We also help your website load faster through Cloudflare’s Railgun service.
- Expert-level help with your website’s DNS.
- Custom monthly Google Analytics reports.
- Access to $1000+ worth of premium WordPress Plugins and services. We love these plugins so much that we include them with every plan!
Worry Free Website Support & Growth Optimizer Plans Include:
- Everything listed above.
- An additional 4 to 8 hours of our focused, hands-on support.
- At least 14 backups of your website daily.
- Host up to 10* websites WordPress or HTML. WordPress websites get our PoM Updates service.
- Backup testing. We test and load one of the backups of your website every quarter to make sure everything is working properly and can be restored if something goes wrong.
- Get Basic On-Page SEO handled automatically for you without even having to ask.
* Host up to 5 websites or landing pages with our Worry Free Website Support plan.
Technical Details & Account Limits:
Allotted limits per account based on the product (excludes Enterprise plans)
- Worry Free Website Support & Growth Optimizer Plans
- Can Host up to 5 websites with WFWS or 10 websites with Growth Optimizer with PoM support
- 4.5 CPU Cores at 2.1 GHz
- 2GB of Peak RAM
- Up to 35GB of Disk Space
- Bandwidth is limited to 50 Mbps
- Max users (Concurrent connections) at once: 100
- Peace of Mind
- Can host up to 3 websites with PoM Support
- 3.5 CPU Cores at 2.1 GHz
- 1GB of Peak RAM
- Up to 20GB of Disk Space
- Bandwidth is limited to 35 Mbps
- Max users (Concurrent connections) at once: 50
DIY (Do It Yourself) Plans
These plans have all the same security but fewer other features. An additional agreement is required.
- DIY50 with basic support
- 1.5 CPU Cores at 2.1 GHz
- 1GB of Peak RAM
- Up to 50GB of Disk Space
- Bandwidth is limited to 20 Mbps
- Max users (Concurrent connections) at once: 30
- DIY10
- .5 CPU Cores at 2.1 GHz
- 512MB of Peak RAM
- Up to 10GB of Disk Space
- Bandwidth is limited to 10 Mbps
- Max users (Concurrent connections) at once: 20
- DIY5
- .25 CPU Cores at 2.1 GHz
- 512MB of Peak RAM
- Up to 5GB of Disk Space
- Bandwidth is limited to 10 Mbps
- Max users (Concurrent connections) at once: 20